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Tesco's Clubcard creators to transform back office with Oracle cloud

Anh Nguyen | July 9, 2014
Dunnhumby, the company behind Tesco's Clubcard loyalty programme, is looking to transform its business by moving its backoffice IT systems to Oracle's cloud-based Fusion apps.

"At the moment, staff have to move data on spreadsheets to different systems to generate reports," he said, referring to back office data like employee and financial data, rather than the customer data used for producing retail insights, which is a separate part of the business.

"We are expecting to get automation and efficiency across the board, giving employees access to services where they want to, on a mobile or at a desk. For example, approving a purchase order will not be limited like we have today. At the moment you have to be at the desk," Hamilton said.

The company also hopes to have a central, single source of back office data, all integrated through Fusion.

Dunnhumby has just finished the global design phase for the Oracle suite implementation. It hopes to go live on 2 March 2015 for 3,000 employees around the world.


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