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Ramco Systems launches Services Resource Planning for the service industry

Zafirah Salim | June 12, 2014
The new offering promises to boost an organisation’s ability to hire, train and retain workforce, implement projects efficiently, manage finances comprehensively, and provide superior customer service levels.

The market traditionally looks at an Enterprise Resource Planning (ERP) from an asset-centric perspective, but Ramco Systems believes that we should also adopt project-based and people-centric viewpoints for a better picture.

In a bid to bridge this gap, the India-based software company has launched an ERP specifically targeted towards the service industry, called Ramco SRP on Cloud. This new offering aims to address the specific business needs of consulting firms, IT/ITeS companies, staffing and professional services, among others.

Virender Aggarwal, CEO of Ramco Systems said: "Professional Services is one of the fastest growing industry segments, globally. Interestingly, this segment had to either manage with multiple point solutions or mask into a standard ERP which is built for manufacturing industry. In order to address this segment, we invested in building an offering which would address people-centric and project-based organisations."

"With accessibility to real time information, Ramco SRP can boost an organisation's ability to hire, train and retain workforce, implement projects efficiently, manage finances comprehensively and provide superior customer service levels. We soft launched this offering a few months back and the market interest has been upbeat. Having seen success with staffing firms, BPM players and captives of large multinationals, we decided to further enhance our market presence in this segment", added Aggarwal.

 

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